We are pleased to inform you that we will file claims with your insurance company for all health care services provided the day of your appointment. Secondary insurance will be filed as a courtesy.
Financial Responsibility
We encourage you to contact member services with your insurance company to find out what is covered, what is not covered, deductible and amount met and what your co-payment or co-insurance is for office visits, labs and sonograms before the day of your appointment. This will help you to understand what your out-of-pocket cost will be prior to your visit and/or service provided. If you should have a question about the services you will receive during your visit do not hesitate to call.
On the day of your appointment, we will collect your co-payment, co-insurance or deductible (or any portion not already met) due for services received that day.
Your doctor may provide a service based on his/her professional judgment at the time of your visit that your insurance company will deem a “non-covered benefit”. If your insurance company sends you a letter stating “non-covered benefit” please call them for further explanation.
Registration Form
We require complete, accurate and up-to-date information on your registration form in order to bill your insurance company. We will ask you to update this form at least annually or when changes need to be made (address, coverage, phone number, name, etc.). If we do not have current phone numbers we will not be able to contact you in the event of any schedule changes. Thank you in advance for your cooperation and patience.
Insurance Cards:
New patients must supply us with a current copy of your insurance card. If you don’t have a card and prior arrangements haven’t been made, payment in full is expected at the time of service. You will be asked to show the receptionist your current insurance card at least annually. This allows us to assist you in collecting the benefits from your insurance company to which you are entitled.
Insurance Policies
For insurance companies that we participate with:
We are pleased to bill your insurance company for you. If your insurance company requires you to make a co-payment, co-insurance, and/or deductible we require this payment at the time of service. For your convenience we accept Visa, MasterCard, Discover and American Express. You are also responsible for any amounts the insurance plan deems not covered, up to the entire amount. Health plan coverage varies significantly by carrier, by employer, and/or by contract. We cannot know the benefits and exclusions of each patient’s health plan. It is the patient’s responsibility to know and understand her plan coverage and benefits.
If we do not hear from your insurance company:
If we have not received payment or rejection from your insurance company in a timely manner, we will transfer the balance to your responsibility. We request your assistance in following up with your insurance company to resolve any non-payment issue.
For insurance companies that we do not participate with:
You are responsible for payment of charges at the time of service. We will assist you by submitting a claim for you. This does not guarantee payment from the insurance company.
Network Providers
McComb OB-GYN Associates are network providers for many insurance companies. To ensure our clinic and doctors are in your network, prior to your appointment, we recommend you contact your insurance company. Below is a partial list of the most common insurance companies:
AETNA HUMANA
BENEFIT PLANNERS MEDICARE
BLUE CROSS MISSISSIPPI MEDICAID
CIGNA TRICARE
FOX EVERETT UNITED HEALTHCARE
GREAT WEST
Self Pay
If you do not have insurance or are seeking care outside of your insurance plan benefits, payment in full is requested at the time of service. Our staff will gladly give you an estimate of your visit prior to your appointment. If you are interested in making arrangements, please contact our Office Manager or the Billing Office at (601) 684-9116.
Pre-payment of Delivery Fees
We will contact your insurance company to verify your benefits for delivery fees. We will attempt to determine the cost of a delivery that will not be covered by insurance. A staff member will discuss your estimated financial responsibility and make payment arrangements. Remember, the insurance company will only estimate the amount you may owe. This verification of benefits is not a guarantee of payment. Please call your insurance company if you have any questions. The fees prepaid do not include fees for labs, ultrasounds, hospital, anesthesia or other fees generated outside our office.
Disability, FMLA and Other Forms
We realize that special forms are sometimes necessary to provide documentation of medical conditions. Completing forms is time consuming and generally falls outside the contractual relationship between you and your insurance company. We will be happy to complete the forms after payment of $10.00 per form. Please allow appropriate time for completion.
Medical Records
Medical records can be released upon your completion of a Records Release form. The fee for copying records is $1 per page. There is no fee if they are released to another medical provider. Payment must be received prior to the release of records.
Returned Checks
A fee of $20.00 for checks returned to us for insufficient funds will be charged to your account. Future services will require payment by cash, money order or credit card for your payment obligations.
Statements
You will receive a statement once per month if there is an outstanding balance. The billing statement will itemize services as well as any payments, deductibles or co-insurance amounts applied by your carrier. If you do not understand your statement or have additional questions regarding your balance, please contact our billing office at
(601) 684-9116 for clarification. If your insurance delays processing or processes your claim incorrectly, you will have to contact them directly. If you cannot meet your financial obligation, please contact our billing office. Every effort will be made to work out an acceptable payment plan. You will continue to receive a statement until all of your charges and all dates of service are paid in full.
Past Due Accounts
In the event that a balance becomes past due, the account will be considered delinquent. Delinquent accounts are subject to further collection action, including placement with a collection agency and a collection charge added to the balance.